Refund Policy

All Sales Final

Due to the digital, downloadable nature of our products, once a download link has been delivered, the sale is considered final. We do not issue refunds for:

• Change of mind after purchase
• Lack of technical skills to install or modify the product
• Product not meeting expectations when features were clearly listed
• Compatibility issues if requirements were met

When We Refund

We will issue a full refund only in these specific cases:

• Payment received but no download link delivered within 24 hours (and we cannot deliver after support)
• Critical bug: Product is fundamentally broken and we cannot fix it within 7 business days
• Duplicate payment: You were charged twice for the same order
• Unauthorized transaction: Verified fraudulent purchase

How to Request a Refund

1. Email support@scriptvault.1ndex.in within 7 days of purchase
2. Include your Order ID and detailed explanation
3. Our team will respond within 48 hours
4. Approved refunds are processed within 5-7 business days to the original payment method

Support Before Refunds

Before requesting a refund, we strongly encourage you to raise a support ticket. Most issues can be resolved quickly with our help.